Suppose you have been struggling with low morale and lack of cooperation among your employees, low client satisfaction, and high employee turnover. Your company culture needs an instantaneous makeover, and you are not sure if even that is fast enough. What do you do? Using the policies of similar companies as your model, you set up employee teams to address some of the more troublesome issues. You decide that your first goal is to develop a Statement of Values and Standards. The employee team charged with this task comes up with a draft and then distributes it to all employees for review and comment. After two more rounds of drafts, the team finalizes its Statement of Values and Standards, which covers a variety of concerns, such as respect, teamwork, client satisfaction, continuous improvement, and even fun (apparently even that needed a policy). This statement includes prohibitions against employees making negative…
View original post 1,000 more words