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Category Archives: retail
Workplace Bullying and the NLRB
Workplace and school violence events have contributed to our increasing national conversation about “bullying.” Recently, NPR quoted a Zogby poll in which more than a quarter of American workers reported that they have experienced abusive conduct at work. 64% of … Continue reading
Have you Prepared For Third Party Embarassment Tactics?
The areas of labor, employment, and safety exposure which present very real threats to the distribution industry. There are several reasons for this increased focus on these types of business: ■Distribution is a huge market for plaintiff lawyers who want … Continue reading
Union Calls For May 15 Fast Food Workers Strike In 26 Countries
Fast food workers are difficult targets for union organizing efforts, but it’s simply too large a market for unions to ignore. Moreover, the fast food industry is an easy target for demands for a “living wage” and attacks on the use … Continue reading
Do You Know Your Store’s Most Common OSHA Violations?
Most retail employers, even large companies with hundreds of branches, do not much worry about being inspected by OSHA; let alone cited. It’s not that these employers are disinterested in their employees’ safety, it’s just that they have rarely experienced … Continue reading
Customer Service and Workplace Safety
I am writing this post as I sit on a bench in front of the Davidson, NC Homewood Suites. As I sat working on documents, I struck up a conversation with an employee, who was emptying the trash and straightening … Continue reading
EEOC Loses (Again) On Criminal-Background Checks
EEOC Loses (Again) On Criminal-Background Checks Date: September 1, 2013 By Edward Harold (Retail Industry Update, No. 3, September 2013) Last year, we wrote about the EEOC’s then-new guidance on the use of criminal-background checks in hiring decisions. [“Using … Continue reading
The One OSHA Post Retailers Must Read.
If you are in any aspect of retail and a member of LinkedIn, you really need to read the comments on this post on one of the OSHA and Safety sites, “Have You Checked Your Means of Egress lately? Dollar … Continue reading
Compactors In Retail Settings Can Be Deadly.
OSHA regularly cites retail employers for violations relating to their compactors and balers, many of which are old and ill-maintained. I wish that we could say that deaths involving store contractors are rare, but that would not be true. Please … Continue reading
Posted in Cal-OSHA, repeat items, retail
Tagged compactors, osha and stores, safety and big box stores, safety in retail setting
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Why Do Some Establishments Deliver Such Fine Customer Service – And What Does This Have To Do With Safety?
I’m on my 16 hour flight back from South Africa to Atlanta and processing my experiences. Surely such a varied and unusual adventure will provide me with fodder for some philosophical musings which lead to my usual practical “Action Points” … Continue reading
Posted in attitude/culture, employee engagement, hospitality, management and leadership, recruiting, retail, safety programs, union organizing
Tagged affirmative defenses | construction safety | corporate campaigns | discipline and discharge | employee engagement, common sense and safety, hospitality and avoiding safety problems and employment law claims, hospitality and customer service
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Worst Case Scenario – National Claims and a Painful Ergonomic Settlement
This is a sobering Blog. There are legitimate workplace safety concerns involving ergonomic issues in many industries, but how would you like to be on the receiving end of the attacks described below? Let’ discuss the most recent development in … Continue reading
Posted in aging workforce, concerted protected activity, cultural changes, employer policies, government inspections, hospitality, incentive plans, OSHA, retail, social media, union organizing, unions, wellness, workers comp
Tagged accomodating injured workers, Cal-OSHA obtains ergonomic concessions from hotel, concerted protected activity, controlling workers comp costs, discrimination claims, employee attitudes, employee safety, employer policies, ergonomic claims against hospitality employers, fast food restaurants, hotels, OSHA Inspections, social media, union corp[orate campaigns, union organizing, UNITE-HERE
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