Tag Archives: common sense and safety

Why Do Some Establishments Deliver Such Fine Customer Service – And What Does This Have To Do With Safety?

I’m on my 16 hour flight back from South Africa to Atlanta and processing my experiences.  Surely such a varied and unusual adventure will provide me with fodder for some philosophical musings which lead to my usual practical “Action Points” … Continue reading

Posted in attitude/culture, employee engagement, hospitality, management and leadership, recruiting, retail, safety programs, union organizing | Tagged , , , | Leave a comment