Tag Archives: purposeful customer service

Customer Service and Workplace Safety

I am writing this post as I sit on a bench in front of the Davidson, NC Homewood Suites.  As I sat working on documents, I struck up a conversation with an employee, who was emptying the trash and straightening … Continue reading

Posted in attitude/culture, cultural changes, employee engagement, hospitality, management and leadership, retail, supervisor development | Tagged , , | Leave a comment